A self-diagnostic

SPATIAL-DIGITAL GAP LOCATOR

Five questions. Each targets a different dimension of the spatial-digital gap. The result is not a score. It is a map: five readings, one per dimension, showing where the gap lives in your institution.

Spatial-Digital Gap Locator
Five dimensions, five readings
Answer for your institution as it operates today, not as intended.
Questions 01 and 03 allow multiple selections where your reality is mixed.
01 — Decision lens Select all that apply
When your institution makes decisions about a digital service — what it should do, how it should work, where it should sit — which lens or lenses actually shape that decision?
02 — Conceptual frame Select one
When someone in your institution says "the user experience of our physical space," what do they mean?
03 — Failure diagnosis Select all that apply
When a digital product or service underperforms in your institution, which of these investigations actually happen?
04 — Accountability Select one
Who in your institution is accountable for the experience that happens at the boundary between your digital and physical channels — the moment someone moves from one to the other?
05 — Strategy alignment Select one
Does your institution's digital strategy reference physical space — not as context, but as a variable that shapes how digital should work?
Your gap map
Overall reading
Answered: 0 / 5
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